| Site Name | URL | Why you should know about it |
| Apple Support Site | http://support.apple.com | Great knowledgebase articles to assist users with troubleshooting common issues with Macs. One I send out frequently addresses startup issues: [article] |
| idealware | http://idealware.org/ | Great resource for nonprofits trying to make difficult software decisions. Great articles and comparisons of software solutions. |
| Malware Bytes | http://www.malwarebytes.org/ | This free utility is often the first thing we try when trying to clean viruses and malware. |
| Microsoft Support Site | http://support.microsoft.com | Great knowledgebase articles that can help users fix their own computer issues |
| NTEN | http://nten.org | Community of nonprofits and nonprofit professionals. |
| TechSoup | http://techsoup.org | Hands-down the most important online resource for nonprofits. A place to access donations from the likes of Microsoft, Cisco and Symantec. Also had a lot of useful articles on how to handle many of the tech challenges facing nonprofits. |
| Vertical Response | http://www.verticalresponse.com/ | Email marketing service that offers free email services to nonprofits. Great way to send out your eNews and manage its membership. Has integration modules for many CMSes. |